PRIVACY POLICY

Privacy Policy – Salad Days

Effective Date: 29/04/2026

At Salad Days, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (saladdays.au), use our mobile app, or interact with us in-store or online.

1. What Information We Collect

We may collect the following types of personal information:

Personal Details

  • Name

  • Email address

  • Phone number

Order & Transaction Information

  • Order history

  • Payment details (processed securely via third-party providers)

Account Information

  • Login details for our app or online ordering platform

  • Loyalty program activity (e.g. points, rewards)

Device & Usage Data

  • IP address

  • Browser type

  • Device information

  • Website/app usage behavior

2. How We Collect Your Information
We collect information when you:

  • Place an order online or in-store

  • Sign up to our app or loyalty program (Club Salad)

  • Subscribe to marketing or promotions

  • Contact us via email, social media, or our website

  • Browse our website or use our app

3. How We Use Your Information
We use your information to:

  • Process and fulfil orders

  • Manage your account and loyalty rewards

  • Improve our products, services, and customer experience

  • Send updates, promotions, and offers (if you opt in)

  • Respond to enquiries or customer support requests

  • Maintain security and prevent fraud

4. Sharing Your Information
We may share your information with:

  • Service providers (e.g. payment processors, delivery platforms, IT providers)

  • Marketing platforms (for email/SMS campaigns, if you’ve opted in)

  • Legal or regulatory authorities, if required by law

We do not sell your personal information.

5. Cookies & Tracking
Our website uses cookies and similar technologies to:

  • Improve site functionality

  • Understand user behaviour

  • Personalise your experience

You can control cookie settings through your browser.

6. Data Security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. However, no system is 100% secure, so we encourage you to keep your account details safe.

7. Access & Updates
You can request access to or correction of your personal information by contacting us at: contact@saladdays.au

8. Marketing Communications
If you’ve opted in, we may send you updates, offers, and promotions.

You can unsubscribe at any time by:

  • Clicking the unsubscribe link in emails

  • Contacting us directly

9. Third-Party Links
Our website or app may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website.

11. Contact Us
If you have any questions about this Privacy Policy, please contact:
Salad Days
contact@saladdays.au